Can't find it on a diagram? Tell us what you need and we will identify it. Send the model number from the machine or vacuum's rating plate, and either the part number if you have it or a description of what broke. A photo is usually enough.

We will come back with the manufacturer's part number, whether it is still made, and what it costs. If it has been discontinued we will say so rather than leave you searching, and we will tell you what replaces it where something does.

We are an authorized Janome, Elna and Riccar dealer in Chesterfield, Missouri, so we order from the same parts catalogs the manufacturers' own service networks use.

If the machine needs work rather than a part, our repair and service page covers that instead.